Frequently Asked Questions
Find answers to the most frequent questions that we receive.
During the checkout process, you will have the opportunity to create an account. If you prefer to checkout as a guest this is possible as well.
Shopping is very secure. Your privacy is our #1 priority. All pages of this website have SSL encryption.
In order to determine the delivery charges, just add the items you would like to order to your cart. You can then estimate the shipping to your destination by entering your postal information.
We accept all major credit cards, paypal express, venmo, cashapp, amazon pay, apple pay and google pay.
Delivery is roughly 2-3 days anywhere in the United States. Outside of the US can take from 10-20 business days depending on the method of shipment that you choose.
After you place your order, you will receive a confirmation email. Once the order has shipped, we will send you a notification that you order is in transit with the tracking information.
After you place your order, you will receive a confirmation. If you would like, you will also be able to download a PDF invoice.
Yes, all orders are shipped in one package unless you are ordering a large quantity of products and the cannot fit into one box.
If you have not placed the order, you can edit the shipping address on the checkout page. If you have already finalized the order, and you made a mistake, please call us at 1-800-541-0740.
Give us a call at 1-800-541-0740
You can log into your account and click on orders. You will see all of the orders that you have made. Once you see the correct order click the view order, and then you will see the tracking information.
Alternatively, you can use our Track Your Order page
Yes, we do sell gift cards that can be used in the store.
Yes, you can click here if you know the gift card code, or look in your account under Gift Cards.
We do not charge tax on the purchase of gift cards, but when someone redeems the gift card, taxes will apply if applicable.
Since the gift card is considered Cash, you can use it for the complete purchase including tax and shipping. The gift card will be applied after the total amount is figured.
No, but you will earn the points that you would have earned when you redeem the gift card since it is considered a form of payment and applied after the order total is completed.