Ganoderma Coffee FAQ
Got questions about our coffee, shipping, or your order?
You’re in the right place. Below you’ll find answers to the most common questions we receive — from account setup and delivery times to gift cards and subscriptions. If you still need help, reach out to us — we’re happy to assist.
How can I create an account?
During checkout, you’ll have the option to create an account. You can also check out as a guest.
How secure is shopping on GanodermaCoffee.com?
All pages are SSL encrypted and processed securely. We don’t store your payment info and your privacy is our priority.
What are the delivery charges for orders?
Add items to your cart and enter your postal code to estimate shipping rates.
Which payment methods are accepted?
We accept major credit cards, PayPal, Venmo, Amazon Pay, Apple Pay, Google Pay, and CashApp.
How long does it take to receive my order?
Domestic orders usually arrive in 2–3 days. International shipping can take 10–20 business days depending on location.
What happens after I place an order?
You’ll receive a confirmation email. Once shipped, you’ll get tracking info to follow your order.
Do I receive an invoice?
Yes — you’ll get a confirmation email and PDF invoice after purchase.
Will my items come in one package?
Yes, unless the order is too large — in that case it may ship in multiple parcels.
What if I enter the wrong shipping address?
If your order hasn’t been placed, update the address at checkout. If placed, call us at 1-800-541-0740 immediately
Do you sell gift cards?
Yes — you can purchase gift cards through our site for yourself or someone else.
Can I check my gift card balance?
Yes — log in to your account or use the balance checker on our Gift Card page.
Is tax applied to gift cards?
No tax is charged on the purchase of gift cards. Tax applies when the gift card is used, where applicable.
Can I use a gift card for the full purchase?
Yes — including taxes and shipping.
Do I earn GC points on gift card purchases?
No, but you will earn points when you use a gift card at checkout.
Does Ganoderma coffee contain caffeine?
Yes. Our Ganoderma coffee blends contain coffee and therefore naturally include caffeine, unless otherwise labeled as decaf.
What is Ganoderma, and why is it in your coffee?
Ganoderma lucidum (also known as Reishi) is a medicinal mushroom known for its adaptogenic properties that support immunity, energy, and mental clarity.
Is Ganoderma coffee safe for daily use?
For most people, yes. However, if you’re pregnant, breastfeeding, or have a medical condition, consult your healthcare provider before use.
Do you offer subscriptions or recurring delivery?
Yes — save time and money with our auto-ship options. You can modify or cancel anytime from your account.
How do I redeem my GC points?
Log into your account, add items to your cart, and apply your points at checkout for instant savings.
Do you ship internationally?
Yes — we ship worldwide. Delivery times vary by country. Import duties may apply.
Still have questions? Contact us here — we’re happy to help.