Ganoderma Coffee privacy policy
Last updated: July 2025
At GanodermaCoffee.com, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.
By using our site, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, shipping/billing address, phone number, and payment details (processed securely via third-party gateways).
- Account Information: If you create an account, we store your login credentials and order history.
- Device & Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).
- Communication Data: Emails, messages, or support inquiries you send us.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and user experience
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Security
All transactions are processed through secure, PCI-compliant payment gateways (e.g., Stripe, PayPal, Apple Pay). We do not store your full credit card information on our servers.
4. Cookies & Tracking
We use cookies to:
- Remember your preferences and cart contents
- Analyze site traffic and performance
- Improve navigation and product discovery
You can manage cookie settings in your browser at any time.
5. Third-Party Services
We may share limited data with trusted third parties who help us operate our business, such as:
- Shipping carriers (e.g., USPS, UPS)
- Payment processors
- Email marketing platforms (for opt-in subscribers only)
These partners are required to protect your data and use it only for the services we request.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Opt out of marketing communications
- Request a copy of your data (data portability)
To exercise these rights, please contact us at support@ganodermacoffee.com.
7. Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal requirements, and support your account. You may request deletion at any time.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from minors.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have questions about this policy or your data, please reach out:
Ganoderma Coffee 6238 Reiger Ave Dallas, TX 75214 📧 support@ganodermacoffee.com 📞 1-800-541-0740